About Us – Handling Request

About Us

Handling Request was born out of the frustration faced by many Flight Operations Departments and FBOs alike when setting up flights for their clients. Handling Request removes this stress, providing one simple, common marketplace for Operators and FBOs to come together and fulfil their flight requirements.

How It Works

  • Operator enters trip details and selects their chosen FBO/Handling Agent at their departure & arrival airports
  • Operator requests a Quote/Requests Ground Handing Services
  • FBO gets an email notification inviting them to reply with a message / confirming the services via the website
  • Operator communicates any additional information about the trip (e.g. gendec)
  • FBO replies
  • Operator sits back in the comfort knowing that their ground handling needs are taken care of.

For Operators

Finding an FBO, sending emails and phoning handling agents can all be very laborious and time consuming. It is all too easy to lose track of and miss key items especially when dealing with many companies and long email chains – has catering been ordered for the flight to Milan tomorrow? Have Frankfurt confirmed our arrival slots? Does Athens have parking available next week? Has the customs declaration been sent to Belfast?…..


Handling Request takes the headache out of flight planning, allowing you to effortlessly select and communicate with FBOs around the world (please see our FAQs to check current coverage), whilst providing a central hub for you to keep track of your day-to-day operations. It is a convenient and user-friendly platform, designed to save you and your operations team time and money!

Features Includes:
  • Contact thousands of FBOs and Handling Agents
  • Request ground handling services
  • Request quotes on landing and handling fees
  • Create customs general declarations*
  • Save aircraft and passenger details for future use
  • Compare fuel prices**
for-operators

*At present general declarations can be produced for the user to send to their chosen handling agent only; it is the user’s responsibility to ensure the gendec is sent to the appropriate customs/border force authority

**The fuel price is only available to those FBOs that have signed up to handlingrequest.com. Handling Request Limited takes no responsibility for the accurateness or completeness of any fuel prices displayed.

Aircraft Operator

Free
Unlimited number of flights/month
Full access to our database of Handling Agents and FBOs.
Unlimited number of aircraft per user account
Unlimited number of passenger and crew names per user account
Private and Commercial Flights supported
All aircraft types supported
No hidden fees

For FBOs & Handling Agents

If you are a Fixed Base Operator, Handling Agent, Maintenance Organisation, Fuel Supplier, Airport Manager or anybody else who deals with aircraft on the ground, find out if Handling Request can help you! Don’t miss out, sign up today – claim your page or create your own!

FBOs/Handling Agents
Free
Access aircraft operators waiting to book your services
Keep track of your FBO’s movements. Any arrival or departure request submitted via handlingrequest.com is clearly visible so your staff know what aircraft to expect and when
Streamline your operations with an easy-to-use web based platform. No offline software required
Communicate easily with operators when they submit their requests to you
Avoid confusion: Be clear in understanding what the operator wants so that you can provide the service to match
Edit and add your own aircraft movements for any requests not submitted via handlingrequest.com.